in the current environment of covid-19, the role of ai and machine learning has never been more crucial. At SOCAP’s 30th Annual Symposium 2020, ethics and tech expert Dr Catriona Wallace will answer the question: What do ethics and the consumer experience look like in a world shaped by algorithms, and what are the lessons for organisations?
Are Australians willing to embrace biometrics, retina scans, and seamless payments in the future of retail & commerce? Tune into #futurist Anders Sörman-Nilsson's futurist musings as he is interviewed on Sky News Business' #TechnologyBehindBusiness
Dr. Catriona Wallace has established herself as the innovative go-to expert for optimizing customer experience. As a result, she's the most natural authority to consult with when looking at ways to introduce emerging technologies into business.
It seems almost counter-intuitive that big-data could help financial services be more human, could connect them to the emotional needs of their customers. As banks strive to get away from their image as cold, unfeeling entities, the truly future-proof fintech thinkers are looking beyond demographics to solve the problem of a digital entity trying to understand the analog heart.
Worldwide we are seeing how Millennials are reshaping the workplace. In many countries across the world millennials are surpassing GenXers as the largest generation in the workforce. One of the countries where we have seen dramatic changes during the last 10 years is Canada.
If you regularly follow some of my futurist musings you can probably tell that one of the areas that fascinates me the most is how technologies such as Artificial Intelligence, the Internet of Things, Virtual Reality and Robotics will shape the future of work. In this post I'll give you an example of 5 white collar jobs that are at risk of being computerised in the near future.
If we're going to kick start the year and kick start the team we need to make sure we're not just managing our team but we're also managing our energy. In this video-clip, 'Hall of Fame' speaker Lisa McInnes-Smith has some dynamite advice to enable sales teams.
There can be absolutely no denying it, the way that the world works, relates, spends and saves money has fundamentally changed. This represents a huge opportunity for banks, financial services and anyone in the customer service space to start designing for the future. In this video-clip banking innovator, cofounder and president of Moven, Alex Sion introduces the 'new possible'. It's time to design a new North... are you ready?